Need to File a Claim?

The insurance claims process can be intimidating if you have never before submitted a claim.

The first and most important thing to do when filing an insurance claim is to call us, The Girio Agency, at 570-326-1793. We will start facilitating the claims process in order to make everything as smooth and easy as possible for you.

When you call our office, you will be asked basic questions regarding your potential claim. These types of questions can help determine the severity of the loss. Keep in mind that not all damage or accidents are insurable and/or could fall below your deductible. The Girio Agency can help you determine if it makes sense to move forward with submitting an insurance claim.

We will always recommend that you obtain an estimate to repair the damage. That estimate should come from a trusted source. By getting an estimate, you are speeding up the claims process and helping to determine if your loss exceeds your deductible.

After the claim has been submitted, you will be assigned an adjuster. The adjuster is responsible for ensuring that your insurance claim is settled in a timely manner. As you go through the claims process, you will speak primarily with your adjuster. As always, you can contact The Girio Agency with any questions or concerns that you may have throughout any stage of the claim process.

What do I do if my claim occurs outside of The Girio Agency’s office hours? Ex. over the weekend or a holiday?

You always have the option to call the insurance company directly to file your claim. If this happens, there is no need to be concerned. Begin by calling the company handling your policy to start the claims process. After calling the insurance company call the Girio Agency office and leave a message indicating that you have a claim. We will be in touch with you immediately upon receiving the message. We will follow up with you to insure your claim is being handled with the time and attention it deserves.

The following is a list our of main insurance providers with links, instructions and phone numbers for filing an emergency claim:

Aegis General Insurance Company – 1-800-233-2160
JC Taylor Insurance Company – 1-800-527-3907
K and K Insurance Company – 1-800-237-2917
Lebanon Valley Insurance Company – 717-272-6655
Liberty Mutual Insurance Company – 1-800-362-0000
Penn National Insurance Company – 800-766-2245
Progressive Insurance Company – 1-800-274-4499
Reamstown Mutual Insurance Company – 1-888-764-7232
Selective Insurance Group – 1-866-455-9969
Tuscano Agency – 1-866-442-8063
Universal Property and Casualty Insurance Company – 800-470-0599